I appreciate your comment on this, mesmark.
After fixing some problems on the customer's account, he said, "Thank you very much for your help".
I then replied, "You're very welcome, I'm glad that I could get this sorted out for you".
I'm glad that "we" could get this sorted - that's what I've been hearing from other people
I just changed it to "I" to make it seem like it's all me who sorted the problem which was true
So, what you think mesmark that, it's wrong if I say "You're welcome. I'm glad that I could get this sorted out for you"? it should always be "WE" when that sentence is used?